How do I delete my account?

Created by Betty Ko, Modified on Mon, Jan 13 at 3:51 AM by Betty Ko

If you’d like to delete your account information on DocumentGenius, please follow these steps:

Step 1: Access the Opt-Out Page

1. Visit the documentgenius.com homepage.

2. Scroll to the bottom of the page and click on the “Do Not Sell My Personal Information” link.

Step 2: Navigate to the Deletion Submission

1. On the “Do Not Sell My Personal Information” page, locate the “Notice of Right to Opt-Out of 'Sale'” section.

2. In the second bullet point, click the “click here” link and follow the instructions on the page to proceed with your deletion request.

Step 3: Sign In

1. Make sure you’re signed in with the email address you used for registration.

2. If not already signed in, please log in with your correct email.

Step 4: Request Account Deletion

1. Once signed in, you’ll be directed to the Privacy Settings page.

2. Click on the “Right to Delete” option to request the deletion of your account.

Step 5: Submit Deletion Request

1. Fill out the Request Deletion form.

2. Submit the form to complete your request.

Our Privacy Team will review your request and process the deletion of your account from our database.

If you have any questions, our Customer Support Team is here to help! You can reach us by email at support@documentgenius.com or via chat during business hours, Monday to Friday, 9 AM to 6 PM EST.