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DocumentGenius FAQs (6)

Easily manage your documents by uploading, resending, adding e-signatures, downloading, printing, previewing, and deleting files to streamline your workflow.

Document Management (7)
  • How to delete a document?
  • How do I get the final agreement without it being preview only?
  • How do I upload PDF files for e-sign?
  • How do I resend a document for e-signature that has already been sent?
  • How do I take a contract that I’ve already made, and add e-sign?
  • How do I download a document?
View all 7
User Management (3)
  • How do I delete my account?
  • I forgot my password
  • How do I invite users?
Customization (3)
  • How do I add a company logo?
  • How do I add another page to my document I created?
  • How do I remove certain parts of a document?
Template Management (1)
  • How do I find the completed templates?
Billing and Subscription (9)
  • What forms are included in the basic plan?
  • Do you offer an annual subscription?
  • How do I cancel?
  • How do I request a refund?
  • Why am I seeing "Canceled Due to Payment Failure" in Billing History
  • Why isn't my credit card processing?
View all 9
Support and Legal Advice (1)
  • Can I ask for legal advice?

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