How do I cancel?
Created by Betty Ko, Modified on Wed, Jan 15 at 2:41 AM by Betty Ko
How to Cancel Your Subscription
To cancel your subscription, log in to your account, click on the profile icon in the upper right corner, and select “User Settings.” You’ll find the “Cancel” option next to your current plan.
If you don’t see the cancel button, it may mean your account has already been canceled due to the subscription being inactive, possibly because of payment issues. Feel free to reach out to us, and we’ll be happy to confirm this for you!
You can contact us via email at support@documentgenius.com or chat with us during business hours, Monday to Friday, 9 AM–6 PM EST.
We’re always here to help!
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