How do I request a refund?

Created by Betty Ko, Modified on Wed, Jan 15 at 2:42 AM by Betty Ko

How to Request a Refund


Refund requests are reviewed on a case-by-case basis, and we’re here to guide you through the process!


Our Customer Support Team is ready to assist. You can reach us via email at support@documentgenius.com or chat with us during business hours, Monday to Friday, 9 AM–6 PM EST.


We’re always happy to help! 

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